Terms of Service

Becelli Fashion Studio – Terms of Service

Welcome to Becelli Fashion Studio!
These Terms of Service explain how our website, online store, and services work. By shopping with us or using our website (becellifashion.com), you agree to follow these terms. Please read them carefully before placing an order.

1. Who We Are

Becelli Fashion Studio (“we,” “our,” or “us”) is a Ghanaian fashion brand based in Lashibi, Accra. We design and produce all our pieces locally and sell them through our website and store.

2. Using Our Website

  • You can browse and shop from our site for personal, non-commercial use.

  • You agree not to use the site for anything illegal, misleading, or that could harm other users.

  • Please don’t copy, repost, or resell any content (images, text, designs) from our website without permission.

3. Products and Availability

  • All items are handmade or locally produced, which means small variations in colour or fabric may occur and that’s part of their charm!

  • We do our best to show accurate photos and descriptions, but screen colours may look slightly different in person.

  • Prices are listed in Ghanaian Cedis (GHS) unless stated otherwise and may change at any time.

4. Orders and Payments

  • Once you place an order, we’ll send you a confirmation email or message.

  • Full payment is required before processing your order. We accept Mobile Money, debit/credit cards, and other methods shown at checkout.

  • If any item is unavailable after you order, we’ll contact you to offer an exchange, refund, or store credit.

5. Shipping and Delivery

  • We deliver within Ghana and internationally. Shipping costs and times vary depending on your location.

  • Deliveries within Accra are usually made within 1–3 working days after confirmation.

  • Once your order is handed to our delivery partner, risk of loss passes to you. Please make sure your delivery address and contact details are correct.

6. Returns and Exchanges

We want you to love your order!
If something isn’t right:

  • You may request an exchange or store credit within 7 days of receiving your item.

  • Returned items must be unused, unwashed, and in their original packaging.

  • Custom orders, sale items, and accessories (like earrings) cannot be returned for hygiene reasons.

  • Shipping costs for returns are the customer’s responsibility unless the item arrived damaged or incorrect.

For help, contact us at orderbecelli@gmail.com or via WhatsApp.

7. Intellectual Property

All photos, designs, and content on our website belong to Becelli Fashion Studio. Please don’t reproduce or use them for commercial purposes without written permission.

8. Privacy

Your privacy matters to us. We collect your name, contact, and delivery information only to process orders and improve your experience.
We do not sell or share your personal data with third parties.

9. Limitation of Liability

We work hard to give you great service, but sometimes things happen beyond our control.
Becelli Fashion Studio will not be responsible for delays, damages, or losses caused by delivery companies, incorrect addresses, or circumstances outside our control.

10. Changes to Our Terms

We may update these terms from time to time. When we do, we’ll post the new version here. Please check back occasionally to stay informed.

11. Contact Us

If you have any questions, please reach out, we’d love to help!

Becelli Fashion Studio
Lashibi, Accra, Ghana
📧 Email: orderbecelli@gmail.com
📞 Phone/WhatsApp: 055 211 6632
🌍 www.becellifashion.com